Sales + Promotions Information
Sales + promotions are only valid for the dates listed. Promotions + sales prices may not be applied to returns, exchanges, or purchases made outside of the promotional timeline.
Shipping & Delivery
At the checkout page you will be able to select between USPS + UPS carriers with a provided estimated delivery date.
*Expect longer than usual processing times as we experience an influx of order.*
All orders placed outside of the US and Canada are final and cannot be exchanged.
We are happy to ship to many countries across the globe. Please take note that import taxes, duties and related customs fees may be charged at checkout. As these items are paid as checkout, orders will be delivered as DDP or duty, delivery paid. Payment of duties and taxes is the responsibility of the purchaser. Please check with your local customs agency for costs associated with shipping goods into your country.
Gigi Pip uses several reliable carriers for international shipments. You can find a list of current countries supported on the following list. End to end tracking is available for all Gigi Pip carriers.
You can find a list of countries that USPS will ship to here: https://pe.usps.com/text/imm/immctry.htm USPS does not provide tracking information in all countries they ship to.
Please note: Gigi Pip can only guarantee delivery in the US and Canada, all customers purchasing from outside of the US and Canada will be provided proof of shipment and will then be directed to USPS to ensure they receive their delivery. We encourage all customers outside of the US and Canada to become familiar with USPS international shipments policies before placing their order. USPS international shipping info can be found at: https://pe.usps.com/text/imm/welcome.htm.
Canadian orders may be returned or exchanged, but recipient is responsible for all shipping costs.
Women's hat sizes are fairly intuitive. The average women's head size measures around 57cm. If you are unsure of your hat size the Gigi Pip small/medium hat would be the best starting point. The small/medium hat size is made to fit 57cm + can be adjusted down to 55cm. If you know you have a slightly larger head go with the 59cm size. As far as Gigi Pip sizing goes this is a medium/large, made to fit a 59cm head size + then can be adjusted down to 57cm. The largest size Gigi Pip offers is a 61 cm, labeled as an XL, like our other sizes the 61 can be sized down to 59 cm. For women who feel they have a slightly smaller head than normal we recommend an XS which begins at 55cm + can be sized down to 53 cm. In select styles we offer kids sizing which begins at 53 cm + can be adjusted to 51 cm.
In short- the most common hat size is a S/M (57cm). While this is the most common hat size, remember that properly sizing your Gigi Pip hat will ensure the best fit.
There are two primary methods of measuring your hat size + are based on the style in which you wear your hat. You will need to take both measurements (shown below) + then use the larger of the two measurements to determine your hat size. Once you've received your hat, you can decide how you would like to wear it + adjust your hat size accordingly.
TIP: If you don't have a textile measuring tape, use a string or piece of yarn to measure the distance around your head. After you have marked the yarn around your head, lay it out flat on the ground or table + measure the straightened out piece of yarn with a measuring stick or regular measuring tape.
Adjustable Inner Band Instructions
Flip up the sweatband to find the Velcro tab + pull to tighten. Velcro the ribbon back in place to secure your desired fit. The adjustable band can adjust the hat up to 5 cm when necessary! Some helpful tips about our adjustable inner band-
Hat Sizing Tape Instructions
Hat sizing tape is an additional option for tightening the fit of your hat. Place the foam tape on the inside of your hat, behind the sweatband, with the sticky side facing towards the hat wall. Wrap the tape completely around the hat for maximum size decrease or cut tape length in half for a more moderate decrease. Size to fit prior to removing the adhesive cover. Once the fit is correct, remove the adhesive cover, press firmly into place, and wa-lah.
For more questions about hat sizing, please contact Gigi Pip at firstname.lastname@example.org.